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SUPPORT
FAQ

Support

The RMSLive Team work closely with our software engineers to ensure that a high level of technical support is provided to our customers at all times.

The RMSLive Team is committed, professional, reliable, helpful and always ready to deal with your queries. Your business is our business, so if you have a problem that we can help you with we are happy to do so.

• Email
• Telephone
• Fax
• Web issues tracking database
• Frequently Asked Questions

Our support packages are specifically designed for your individual needs. The support packages available are:

Premium Support Package
• Telephone - 6 calls per annum
• Fax
• Web Issues Tracking Database
Email

Standard Support Package
• Web Issues Tracking Database
Email

Customised Support Package
We can also provide you with a tailored service level agreement if required. We can offer a number of additional service such as remote support, 24x7 online support.
 
RMSLive 1-2 Greenmount Office Park, Harolds Cross, Dublin 6W, Ireland.
Tel +353 1 454 8448 | Fax +353 1 454 8555 | Email info@rmslive.com